Legal

Legal Pack (EN)

Terms of Service

1. Purpose

These Terms of Service (the “Terms”) govern the subscription, access, and use of the services provided by ThePlatforme AI via the Site, operated by LeBot.io LLC.

2. Service Description

ThePlatforme AI is an AI-powered multi-channel automation solution based on ChatGPT-5, enabling professional lead generation, engagement, and prospect management across LinkedIn, Instagram, Facebook, TikTok, WhatsApp, Email, and other channels. Core features include automated actions (messages, invitations, likes, comments), personalized AI agents, targeted lead extraction, and no-code visual workflows.

3. Professional Use Only

The services are strictly for professional use. By using the Platform, you confirm that you act in a professional capacity and not as a consumer under applicable consumer protection laws.

4. Trial Period

  • Eligible plans include a 7-day free trial.
  • You may cancel anytime during the trial from your dashboard; no charges will apply.
  • If not canceled before the trial ends, the chosen plan auto-renews and the applicable fee is charged for the selected billing cycle.

5. Pricing & Payment

  • Prices are shown in USD or EUR, exclusive of taxes.
  • Fees are billed upfront and subscriptions renew automatically unless canceled.
  • Accepted payments: credit/debit card, bank transfer, and cryptocurrency (where available).

6. No Refund Policy

All payments are non-refundable, including partial subscription periods. By subscribing, you acknowledge that you had the opportunity to evaluate the Platform through the 7-day free trial before committing to a paid plan.

7. Account Access & Security

Access is granted after successful payment (or trial activation) and account creation. You are responsible for safeguarding your credentials and for all activities under your account.

8. Cancellation

You may cancel at any time via your dashboard or by contacting support. Cancellation stops future billing but does not entitle you to any refund for the current period.

9. Acceptable Use & Third-Party Terms

  • You must comply with the terms and policies of each third-party platform (e.g., LinkedIn, Instagram, Facebook, X/Twitter, TikTok, WhatsApp, email providers).
  • You may not use the Platform to send unsolicited messages at scale or to engage in spam, harassment, or unlawful activities.
  • We may suspend or terminate access for violations of these Terms or applicable laws.

10. Intellectual Property

All content and technology on the Site and Platform (including logos, trademarks, texts, source code, designs, and features) are the exclusive property of LeBot.io LLC or its licensors and are protected by intellectual property laws. Any unauthorized reproduction or use is prohibited.

11. Warranties & Liability

  • The services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.
  • LeBot.io LLC shall not be liable for direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Platform, including account restrictions or bans by third-party networks.
  • We do not warrant uninterrupted or error-free operation; maintenance or third-party outages may affect availability.

12. Data Protection

Personal data is processed pursuant to our Privacy Policy. For data subject requests, contact [email protected].

13. Changes

We may update these Terms as needed. Material changes will be notified within the Platform or by email. Continued use after changes constitutes acceptance.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of New Mexico, USA. Any dispute shall be submitted to the exclusive jurisdiction of the courts located in New Mexico.

Privacy Policy

1. Data We Collect

  • Identity & contact: name, email, company, role.
  • Account & usage: login identifiers, usage logs, device and browser data, IP address.
  • Billing: payment method token/metadata (handled by payment processors), invoices, billing history.
  • Support: communications with our support team.

2. Purposes

  • Account creation and authentication
  • Service delivery and feature operation
  • Billing, invoicing, and fraud prevention
  • Customer support and service improvement
  • Legal compliance

3. Legal Bases (GDPR)

  • Contract performance (Art. 6(1)(b))
  • Legitimate interests (Art. 6(1)(f)) for service improvement and security
  • Legal obligation (Art. 6(1)(c)) for accounting/recordkeeping
  • Consent (Art. 6(1)(a)) where required (e.g., marketing communications)

4. Retention

We retain personal data for the duration of the subscription and up to 3 years after termination, unless longer retention is required by law.

5. Sharing & Processors

We share data only with trusted processors and partners necessary to operate the services (e.g., hosting, analytics, payment processing, customer support). We do not sell personal data.

6. International Transfers

Data may be processed in the United States and other countries. Where required, appropriate safeguards (such as Standard Contractual Clauses) are implemented for international transfers.

7. Security

We implement technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You may exercise rights of access, rectification, erasure, restriction, objection, and data portability (where applicable) by contacting [email protected]. You may also lodge a complaint with a supervisory authority.

9. Marketing Preferences

You can opt out of marketing emails at any time via the unsubscribe link or by contacting support.

10. Children

The services are not directed to children under 16. We do not knowingly collect data from children.

11. Changes

We may update this Policy from time to time. Material updates will be communicated within the Platform or by email.

Cookie Policy

We use cookies and similar technologies to operate the Site, remember preferences, secure sessions, and measure performance. Where required by law, we request your consent before setting non-essential cookies. You can manage cookies through your browser settings and our on-site consent banner.

  • Essential: authentication, security, session management.
  • Analytics: usage metrics to improve features.
  • Marketing: only with your consent.

Note: If you use third-party widgets or integrations, their cookies and privacy terms apply.

Contacts

  • General Support: [email protected]
  • Data Protection (DPO): [email protected]
  • Registered Office: 4405 Jager Dr NE, Ste C4 Unit 2321, Rio Rancho, NM 87144, USA
  • Hosting: LWS (Ligne Web Services), 10 Rue Penthièvre, 75008 Paris, France